Shipping policy

We know your party plans can’t wait; that’s why we make shipping smooth, simple, and reliable. Here’s everything you need to know about getting your equipment delivered.

Order Processing

  • Orders are processed within 1–2 business days (excluding weekends and bank holidays). We partner with trusted third-party couriers to deliver your order, but please note that delivery times are estimates and may occasionally be affected by factors outside our control. If there’s ever a delay, we’ll do everything we can to keep you informed and updated every step of the way.
  • Place your order before 2:00 pm (UK time) on a working day, and we’ll do our best to ship it the same day. Orders placed after 2:00 pm or on weekends will ship on the next working day.
  • You’ll receive a tracking email as soon as your order is on its way.

UK Mainland Delivery

We like to keep things quick and simple:

  • Orders over £100: Free Next-Day Delivery (Monday–Friday)
  • Orders under £100: Next-Day Delivery for £10

Orders will be shipped via DPD, DHL or Royal Mail


If you need a little extra flexibility? Choose one of these premium options:

Delivery Option

Estimated Time

Price

Next Day Delivery

1–2 business days

£10

Next Day by 12 pm

Next business day

£16

Next Day by 10:30 am

Next business day

£26

2–5 Day Delivery

2–5 business days

£10

Saturday Delivery

Specific Saturday

£27

Sunday Delivery

Specific Sunday

£27

 

International Delivery

We ship worldwide, so your silent disco can hit any dance floor, anywhere:

  • Delivered by UPS with services like Standard, Saver, and Expedited.
  • Delivery time: 2–6 business days, depending on your location.
  • Rates start from £30 for Saver, from £37 for Standard, and from £45 for Expedited.
  • Please note: Any import duties, VAT, or customs fees are the customer’s responsibility.

Tracking Your Order

  • A tracking link will be emailed to you once your order is dispatched.
  • Courier tracking may take up to 48 hours to go live.
  • If your order hasn’t arrived within 7–14 days (location dependent), contact us with your order number, and we’ll help track it down.